a) Gallup Global Sales & Marketing (“we”, “us” or “our”) recognises and values the protection of your personal information and are committed to safeguarding it. This policy explains what we will do with your personal information and is consistent with the Australian Privacy Principals in the Privacy Act 1988 and The General Data Protection Regulation (GDPR).
c) This policy was last updated May 18, 2018.
d) If you have any questions, or would like to provide feedback, please feel free to contact us per section 14) below.
2) Collecting Personal Information
The following types of personal information may be collected, stored, and used:
a) information about your computer including your IP address, geographical location, browser type and version, and operating system;
b) information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
c) information that you enter when you submit a ‘get in touch’ form, such as your name, email address, phone number and any accompanying message;
d) information that is generated while using our website, including when, how often, and under what circumstances you use it;
e) information relating to anything you purchase, services you use, or transactions you make through our website or otherwise, which includes your name, address, telephone number, email address, and credit card details;
f) information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
g) any other personal information that you send to us.
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
3) Using your Personal Information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
a) administering our website and business;
b) personalising our website for you;
c) enabling your use of the services available on our website;
d) sending statements, invoices, and payment reminders to you, and collecting payments from you;
e) sending you non-marketing commercial communications;
f) sending you email notifications that you have specifically requested;
g) sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
h) sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
i) providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
j) dealing with inquiries and complaints made by or about you relating to our website;
k) keeping our website secure and prevent fraud;
l) verifying compliance with the terms and conditions governing the use of our website; and
m) other uses.
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the terms herein.
Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.
We will not, without your express consent, supply your personal information to any third party for their or any other third party’s direct marketing.
4) Children’s Privacy
We do not actively seek to collect information about children aged 12 or under, or create interest segments specifically designed for the purpose of targeting children. If you have any concerns about your child’s privacy, or if you believe that your child may have entered personally identifiable information onto our website, please contact per section 14) below.
5) Disclosing Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
a) to the extent that we are required to do so by law;
b) in connection with any ongoing or prospective legal proceedings;
c) in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
6) International Data Transfers
a) Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
b) Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in Australia or the European Economic Area: the United States of America, Russia, Japan, China, and India.
c) Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
d) You expressly agree to the transfers of personal information described in this Section 5).
7) Retaining Personal Information
a) This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
b) Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
c) Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:
- to the extent that we are required to do so by law;
- if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
- in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
8) Security of Your Personal Information
a) We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.
b) We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
c) You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
d) If you suspect any misuse or loss of, or unauthorised access to, your personal information, please contact us immediately as outlined in section 14) below.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email.
10) Your Rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to verifying your identity and a possible fee to cover the costs of meeting your request.
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
11) Third Party Websites
Our website may include hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
12) Updating Information
Please let us know if the personal information that we hold about you needs to be corrected or updated. (Please refer to section 14) below)
a) The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
- we use Google Analytics and AdWords on our website to recognise a computer when a user visits the website, track users as they navigate the website, improve the website’s usability, analyse the use of the website, administer the website, and prevent fraud and improve the security of the website.
a) To adjust your browser to refuse to accept cookies:
- in Chrome (version 66), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then untick “Allow sites to save and read cookie data” under the “Cookies” heading;
- in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”; and
- in Firefox (version 60) you can block all cookies by clicking “Tools,” “Options,” “Privacy & Security,” selecting “Use custom settings for history” from the drop-down menu, and tick “Block cookies and site data”.
You can delete cookies already stored on your computer, however, deleting cookies will have a negative impact on the usability of many websites.
14) How to Contact Us
If you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, or would like to request access or changes to the information we hold, please contact us via email at: [email protected].